Services
Our friendly staffs present at Help Desk with in the Nha Trang Center are welcoming all your queries and are delighted to provide you with the following services:
- Information Centre: Starting with a smile, we are committed to providing you with all the information, courtesy and care that you require during your visit to Nha Trang Center. It is our pleasure to assist you in any way we can.
- Complaint service recovery: Nha Trang Center values your loyal custom and appreciates any comments or suggestions you may have about making your shopping experience a more enjoyable one. To help us to try and assist you, Customer Comment Forms are available at the Help Desk for you to complete. Please feel free to leave your contact details should you wish to receive a response to your comment.
- Lost & Found: Forgot Something? Found Something? Visit the Help Desk and we will do our best to find an owner for an item.
- Members management:
- Gift wrapping service: Gift wrapping service is available at the Help Desk year round. Have your purchases wrapped in a selection of paper or bags to suit any occasion: weddings, birthdays, Christmas, whatever the occasion. With a small fee, your gifts can be conveniently wrapped while you shop.
- Job Opportunities: Please visit our Help Desk for an up-to-date listing of employment opportunities at Hoan Cau Company.
- First Aid: You’re feeling ill or have a scrape, we’re here to assist you! Our CRM team will work with you to ensure you feel better; whether it be providing a band-aid or co-coordinating the Emergency Medical Services team for more severe issues.
- ATM's: There are 03 ATM's located in the shopping center, near the Help Desk.
- Guest Services Hours: 09:00 - 22:00
- Tel: 058.6261.999 ext: 300/132
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